FAQ

ANSWERS
TO MOST USUAL QUESTIONS

La struttura residence Pollice mare appartamenti bilocali
scorri
 

FAQ

ANSWERS
TO MOST USUAL QUESTIONS

What’s included on the apartment rates?

In the apartment weekly rate are included the following services: gas, electricity until 25kw/h ( two-room) and 30 kw/h ( three-room), 1 place in garage (unguarded), beach service (1 sun umbrella, 2 deck-chairs and 1sun bed, outdoor showers, taxes.

What’s the difference between a two-room and a three-room apartment?

The two-room apartment are ideal for 4 people, while the three-room apartment is for 6 people , and in this one there are two bedrooms.

• see link for two room apartments
• see link for three room apartments

It’s possible to do check-in late in the evening?

This service is guaranteed only on July and August.

Is it possible to have extra guests?

External guests (friends, family ecc, whose name is not in the reservation form) are accepted previous communication to the management director who will decide case by case.

This year, due to Covid 19 emergency, it will not be possible to accept this kind of requests.

Is it possible to do a late check-out?

Only if the apartment should not be reserved for another guest in arrival. The late check-out costs 50% of the price for 1 night, if checkout is done until 13.00 h. After it will be applied the rate of one night.

Hotel rooms are all sea view ?

No, we have different solutions . Rooms will be given in order of reservation request.

Rooms and apartments are accessible to people with disability?

The location doesn’t have a lift or ramps that allow access to hotel rooms on 1st floor, however we have comfortable apartments on ground floor with hotel service and most part of two-room apartment or three room apartments is accessible to guests on wheelchair.

• see link for two room apartments
• see link for three room apartments

Is it possible to do breakfast, half or full board?

Usually yes, however due to health emergency we decided to ensure you a safe stay, avoiding all moments and activities that can create gatherings. Therefor the restaurant will not be open on summer 2021.

Is it possible to have a cradle for by baby?

Yes, for children up to 3 years old, you can add the crib on the bedroom. Availability is limited , so please reserve it when you book your room.

Is there a baby park in the location?

Yes, in our terrace overlooking the sea there is a playground for children entertainment. This service will be close this year in compliance with current legislation on ant coronavirus.

Is there a Baywatch service on the beach?

Yes, we guarantee the lifeguard service with qualified personnel.

Do you allow pets?

We accept only small pets. On check-in, you must show the health booklet certifying the vaccinations. The daily rate is euro 6,00/day; In the apartment solution you have to pay the additional cleaning fee of €30,00.

Linea separatrice
Everything clear? Do you have other questions?